Privacy Policy
Your privacy matters to us. Learn how we collect, use, and protect your information.
Last Updated: November 20, 2025
Secure Data
Your data is encrypted and securely stored
Transparency
Clear information about data usage
Your Control
You control your personal information
Introduction
Welcome to Fishterianz ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
By accessing or using our platform, you agree to the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
Personal Information
When you create an account or place an order, we collect:
- Contact Information: Name, email address, phone number
- Delivery Information: Delivery address, pincode, location preferences
- Payment Information: Credit/debit card details, UPI ID (processed securely through payment gateways)
- Account Credentials: Username, password (encrypted)
Automatically Collected Information
- Device Information: IP address, browser type, device type, operating system
- Usage Data: Pages viewed, time spent, clicks, search queries
- Location Data: GPS coordinates (with your permission) for delivery services
- Cookies: Session cookies, preference cookies, analytics cookies
How We Use Your Information
Order Processing & Delivery
To process your orders, arrange delivery, and communicate order status updates.
Customer Support
To respond to your inquiries, resolve issues, and provide assistance.
Personalization
To customize your experience, recommend products, and show relevant offers.
Marketing Communications
To send promotional offers, newsletters, and updates (you can opt-out anytime).
Analytics & Improvements
To analyze usage patterns, improve our services, and enhance user experience.
Security & Fraud Prevention
To detect, prevent, and investigate fraudulent activities and security breaches.
Information Sharing & Disclosure
We do not sell, rent, or trade your personal information. We may share your information in the following limited circumstances:
Service Providers
We share data with trusted third-party service providers who assist us in:
- • Payment processing (Razorpay, Paytm, etc.)
- • Delivery services
- • SMS and email services
- • Analytics and marketing tools
Legal Requirements
We may disclose your information if required by law, court order, or government request, or to protect our rights and safety.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
Data Security
We implement industry-standard security measures to protect your personal information:
- Encryption: SSL/TLS encryption for data transmission
- Secure Storage: Encrypted database storage with access controls
- Payment Security: PCI-DSS compliant payment gateways
- Regular Audits: Periodic security assessments and updates
Note: While we take every precaution, no method of transmission over the internet is 100% secure. Please use strong passwords and keep your login credentials confidential.
Your Rights & Choices
Access & Update
View and update your personal information from your account settings.
Opt-Out
Unsubscribe from marketing emails at any time using the unsubscribe link.
Delete Account
Request account deletion by contacting our support team.
Data Portability
Request a copy of your personal data in a portable format.
Cookies & Tracking
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our platform.
You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of our platform.
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.
Questions About Privacy?
If you have any questions or concerns about our privacy practices, please contact us.